Some invoices didn't come through from Deskworks to QBO

Modified on Thu, 17 Apr at 4:18 PM

If you have an invoice in Deskworks that didn't push through to QBO, you probably added a new product and forgot to map it to QBO.

Go to the invoice in question and find the product that isn't mapped.
Go to INVENTORY>PRODUCTS and click EDIT next to the product.
From the QuickBooks Account dropdown, map to QBO
Go back to the invoice in question and add the product to the invoice.
Check in QBO. You should see that the invoice now shows under the customer's account.
Go back to the invoice and delete the extra test item.
That's it!