Papercut MF Integration: Description and Setup

Papercut is a powerful print management system, eliminating the pain of loading drivers for each of your members and co-members. In addition, Papercut tracks copies, prints, scans and faxes made under the member's printer code. The Papercut report of usage by member can be uploaded to Deskworks monthly for one-click posting to all member accounts, automatically sweeping charges to invoices.

PAPERCUT WILL COMPLETE THEIR API DEVELOPMENT FOR THEIR CLOUD-BASED PRODUCT, HIVE, IN 2026, ALLOWING INTEGRATION TO HIVE AT THAT TIME.

The Deskworks integration with Papercut does the following:

•  When a new member is created, the following Deskworks fields from Member Profile are pushed to Papercut

• Notes:
  
  • Papercut Username is fixed and does not change. Username Alias (Deskworks Login) can also be used to access Papercut and to print from your computer.
  • When information on the Member Profile (including Login) changes or the member is deactivated, the change is pushed to Papercut.
  • Co-members are also pushed to Papercut. Be sure co-members use one of the main account's printer codes when copying, scanning or faxing in order to capture charges. 

Setup

Once you have an account with Papercut, typically purchased through your printer vendor, the steps are:

• Purchase a small computer to use as a print server. This will usually be supplied and set up by your Papercut vendor. Although available computers change over time, currently we recommend MeLE Overclock3C N5095 16GB 512GB, Micro PC Windows 11 Pro Small Desktop，Mini Computer
• Open a ticket with us asking for the Papercut deployment.
•   We will give you 3 IP Addresses for your IT professional to whitelist. These are used by Deskworks to access Papercut on the print server.
• Go to Papercut and create an API Key
  • Click Options on the Papercut Sidebar
  • Click Config Editor on top menu
  • Search for auth.webservices.auth-token
    • If not found, go to "Add new:" and enter the Name below and whatever you want to use for a Value. The Value will be your API Key to enter in the next step in Deskworks.
  • Set "auth.webservices.allowed-addresses: * "  (to whitelist any IP address and allow access to your PaperCut Server API.)
  • Set "internal-users.enable: Y"  (to allow Deskworks to create internal users in PaperCut.)
  • Set "internal-users.self-registration.min-password-length: 5". (The length should be less or equal to your desired  printer code length.)

•  In Deskworks, go to SETUP>PRINT SETUP and click Connect button, make sure PaperCut MF/NG is selected as print provider.

• Enter your API Key and Server URL in the connection dialog. 
  
  

• Make sure the correct "No access policy" is selected.
  

That's it!