ezeep Blue Integration

ezeep is a cloud-based print service that allows members to print without the need to install printer drivers. 

With the Deskworks + ezeep integration:

• New members and co-members receive a Welcome Email from ezeep, inviting them to set up their Ezeep account, which is then linked to their Deskworks member account. 

• If a member is inactivated in Deskworks, they are automatically inactivated in ezeep. 

• All printer charges are posted to the member’s Deskworks account and included in their monthly invoice.

Setting Up the ezeep Integration

1. Request Integration Activation
   • Open a Deskworks Support ticket requesting the ezeep Integration.
   • We will confirm once the integration is active on your site
2. Connect ezeep to Deskworks
   • Go to SETUP > PRINT SETUP and click CONNECT.
     
     
   • You will be redirected to the ezeep site to enter your ezeep email address and password.
     
     
   • Once connected, your ezeep Groups and Printers will be visible on the PRINT SETUP page.
3. Configure No Access Policy
   • Select your preferred "No access policy" to determine what happens when a user is inactivated in Deskworks:
     • "Suspend ezeep user account" – The user will remain in ezeep if they are inactive in Deskworks. Since Ezeep charges by the number of users, this may result in unnecessary charges.
     • "Delete ezeep user account" – The user is removed from ezeep if they are inactive in Deskworks, preventing additional charges. If reactivated in Deskworks, the user will be automatically recreated in ezeep.
       
4. Assign Groups and Printers
   • From the dropdown, select the ezeep Default Group for each of your locations. (Groups should be set up in ezeep prior to integrating with Deskworks. The Group a user is assigned to defines their printing permissions.)
     

   • From the next dropdown, select the Printers available at this location.

     
     
     

5. Set Up Print Products in Deskworks

   • Ensure all Print Products are configured in Deskworks under INVENTORY > PRODUCTS > Print Products Section.

   • Deskworks allows tiered pricing based on print volume. Example pricing structure:

     • $0.10 per page for up to 25 prints per month

     • $0.09 per page for 26–100 prints per month

     • $0.08 per page for over 100 prints per month

   • Deskworks automatically calculates accurate pricing based on the number of prints. Additional price breaks can be added as needed by clicking the plus "+" icon:

Additional Notes

Billing

• As users print through ezeep, Deskworks continually updates their print charges under CURRENT CHARGES (located in BILLING > CHARGES/PAYMENTS).

• Charges are automatically added to the member’s invoice on their regular invoice date (i.e. when the sweep occurs).

• Invoice line items will differentiate between B&W prints and Color prints. There will be one line for each. Detail can be reviewed within ezeep, if needed.

• Co-member print charges are billed to the primary member's account.

• ezeep Blue manages print jobs. To manage and bill for copies, scans, and faxes created directly on a printer, refer to the following article on One-Click Printer Charges.