Ezeep Blue Integration

Ezeep (https://www.ezeep.com) is a print service that allows your members to print without having to load printer drivers. With the integration, a new member or co-member is sent a Welcome Email from Ezeep inviting them to set up their Ezeep account, which is then linked to their Deskworks membership account. If they are inactivated in Deskworks, they are inactivated in Ezeep. Their printer charges are automatically posted to their Deskworks' account and charged on their monthly invoice.

To set up the integration:

• Open a ticket requesting the Ezeep integration. We will send you a confirmation once the integration is enabled on your site.
• Go to SETUP > PRINT SETUP and click CONNECT 
• You will be taken to the Ezeep site to enter your email address and password.
•  Once connected, your Ezeep Groups and Printers will be visible on the PRINT SETUP page.
  • Select your "No access policy"
    • "Suspend Ezeep user account" will leave the person in Ezeep if they are inactive in Deskworks. Since Ezeep charges by number of users, you may not want to do this.
    •  "Delete Ezeep user account" will remove them from Ezeep if they are inactive in Deskworks, so you will not be charged by Ezeep for this person. If you reactivate them in Deskworks, they will be recreated in Ezeep.
  • From the Dropdown, select the Ezeep Default Group for each of your centers. (You will have previously set up Groups in Ezeep. The Group someone is assigned to defines their printing permissions.)
    
  • From the next dropdown, select the Printers available at this site: 
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  • You should have previously set up all of your Print Products (INVENTORY>PRODUCTS, Print Products Section.) With Deskworks, you can set up different prices depending on how many prints someone makes in a month. For example, you might charge $0.10 for 25 copies printed in a month, $0.09 for 26 - 100 prints in a month, and perhaps $0.08 if someone prints over 100. Deskworks will calculate the correct prices based on the number of prints. You can add as many price breaks as you would like by clicking  
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NOTES:

1. As someone prints through Ezeep, Deskworks will continually update their print charges under CURRENT CHARGES on the BILLING>CHARGES/PAYMENTS page. These charges will sweep to the member's invoice on their regular invoice date. There will be one line item for B&W prints and one for Color Prints. They can review detail, if needed, within Ezeep.
2. Co-member print charges bill to the main member's account.
3. Ezeep Blue manages prints. To manage and bill for copies, scans and faxes that are created directly on your printer, follow the instructions in "Special Deskworks Features > One-click Printer Charges."