New features in Deskworks with a dedicated task URL (like new reports, email templates, and tools) will appear automatically under a New Features tab at the bottom of your sidebar.
This makes it easy to discover what’s new. You can then move any of these features to a different section of your sidebar using the Tasks setup page, so your most-used tools are always right where you want them.

How to Move a New Feature to a Different Sidebar Location
- Go to Setup > Tasks.
- Decide where you want the new feature to appear in the sidebar.
- Look at the Position numbers listed next to existing tasks.
- Make note of the number where you want the new feature to go.

- Scroll down to the New Features section on the same page.
- Click the pencil icon next to the feature you want to move.
- In the “Position” field, enter the number you noted earlier.
- This determines where the item appears in your sidebar.
- If the number is already used, Deskworks will automatically move that item—and any below it—down to make room.

- Review Permissions.
- Make sure the appropriate roles have the desired access level.
- Click SAVE.
Review Your Changes
- Check your sidebar to confirm the feature is in the correct location.
- Adjust the position if needed.
- Delete any duplicates if the feature appears more than once.
Note: You can use TASKS to organize and reorder any task in your sidebar—not just new features. See, Customize Your Sidebar Menu: Add Features, Reports & More →
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