Deskworks Billing Account: Login & Payments

Your Deskworks Billing Account is where you manage your plans/subscriptions with Deskworks and any additional services. Think of it as your account with us.

From your Billing Account, you can:

• Update your payment information
• View, download, and make payments on your invoices
• Update your contact details so we can reach you with important product and billing updates

Your Deskworks Billing Account is separate from your Deskworks site. 

Your Deskworks site is where you run your day-to-day operations—things like bookings, member billing, reporting, and managing your customers. You access it through your unique Deskworks URL.

How to Access Your Deskworks Billing Account

You can access your billing account in two ways:

From your Deskworks site:

1. Log in to your Deskworks site
2. Scroll to the bottom of the left sidebar menu
3. Click “Deskworks Billing Account”
4. You will be taken to the Billing Account login page
5. Enter your Billing Account login and password

Note: You will still need to log in, even if you are already logged into your Deskworks site. Your Billing Account login and password may differ from the one used on your Deskworks site. 

Directly:

1. Go to: https://deskworks.satellitedeskworks.com →  
2. Enter your Billing Account login and password

Forgot Your Password?

1. On the Billing Account login page, click “Forgot Password?”
2. Enter your email address
3. If it matches your account, you’ll receive your login and a temporary password via email

Need additional help?
If you’re unable to reset your password or access your account, please submit a support ticket and our team will assist you in regaining access.

Update Your Password

Once logged in:

1. Go to Customers > View/Edit Profile
2. In Login Information, click Edit
3. Enter a new password
4. Click OK to save

How to Manage Invoices & Payments

Update Your Payment Method

1. Go to: Billing > Credit Card/ACH Info
2. Enter your payment details
3. Click Save

Review or Pay an Invoice

1. Go to Billing > Charges/Payments
2. Click the 'eye' icon to view or download a PDF invoice
3. Click the 'pencil' icon to make a payment

A copy of your paid invoice will be emailed to you automatically.