Reservation Types/Categories

Modified on Sat, 26 Oct at 4:03 PM

Reservation Types/Categories are the broad categories into which you can organize similar Reservation Units. All Reservation Units assigned to a single Reservation Category MUST be offered at the same price. If two Reservation Units have different pricing, they CANNOT be in the same Reservation Category.

EXAMPLE: Your space has 15 Flex Desks and 2 Conference Rooms. You charge $15/hr for each Flex Desk, but Conference Room 1 is $50/hour and Conference Room 2 is $60/hour. You would need three Reservation Categories: “Flex Desks”, “Conference Room 1” and “Conference Room 2”. (See above: PRODUCTS>Rental Hours Products>#12 “Reservation Categories” for an explanation of why the two Conference Rooms cannot be in the same Category due to price differences.)

To create a Reservation Category:

Enter a Name for the category
Enter a Description in the large field on the page
Set Cancellation Notice requirements for all Units in that Category (e.g. if you set Cancellation Notice Required for Members “24” your members will not be able to cancel their reservations within the 24 hour immediately before their reservation start time)
Add Photos

Photos and Descriptions added to Reservation Categories will be visible to users on your Book It Now or Simple Reservation Calendars (which can be linked to your website). Please note that:

The first photo you upload will be the “Featured” photo which users will see first. Further photos added will be able to be scrolled through.
When adding the photo use the “Add+” button in the bottom right. If you click the “Pencil” icon directly below an existing photo or the gray “Photo” placeholder, you will not be able to add a photo.

The first photo you upload will be the “Featured” photo which users will see first. Further photos added will be able to be scrolled through.
When adding the photo use the “Add+” button in the bottom right. If you click the “Pencil” icon directly below an existing photo or the gray “Photo” placeholder, you will not be able to add a photo.